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Shipping information


1. The Seller delivers Goods in the United Kingdom and the European Union.

3. Delivery shall be made by DHL.

4. The Methods, Costs and Area of delivery of the Goods are given on the Store’s website during the Order placing procedure:

Deliveries on the territory of United Kingdom - £8.00

Deliveries to other EU countries - £20.00

When the value of the Goods ordered exceeds £29.00 the Seller will cover the delivery costs of the Goods.

On receipt of the package, we suggest you inspect it carefully. In the event that visible external damage is discovered on the parcel, we request you immediately report this fact to the Courier in order to draw up a damage report and inform D’ALCHÉMY Store of the damage.



Orders are sent within 48 business hours. Deliveries to European Union countries are made within 3-5 working days.

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